Long Beach residents encouraged to participate in City’s digital-inclusion survey

The City of Long Beach is encouraging residents to participate in a community-based digital-inclusion survey that the City’s Technology and Innovation Commission (TIC) is conducting to assess how residents are currently accessing the Internet and the barriers they face to connect to such services.

“The survey will provide the City with quantitative community feedback that will help us develop and implement initiatives to support low-income communities [to] overcome the digital divide,” said Mayor Robert Garcia. “I would like to encourage Long Beach residents to participate in the survey within the next week.”

The survey is currently available online, in community centers and at all Long Beach public libraries until Friday, Aug. 17. More information about the survey and the City’s digital-inclusion efforts can be found at longbeach.gov/ti/digital-inclusion.

“Digital inclusion is necessary for economic, workforce and community development,” said 1st District Councilmember Lena Gonzalez. “I am looking forward to truly making our city a leader in the movement to close the digital divide through innovation partnerships.”

On Jan. 23, the city council voted unanimously to approve the creation of a Digital Inclusion Master Plan that addresses the “digital divide” communities in Long Beach, at the request of Gonzalez, Vice Mayor Dee Andrews and 7th District Councilmember Roberto Uranga. City staff have since established the Digital Inclusion planning initiative, which includes a community-based survey as a component. The City has also hired a project manager who will help lead the City’s efforts.

In addition, local stakeholders this week convened for the first time at a digital-inclusion roundtable hosted by Gonzalez that started the process for the stakeholders to provide essential input on current and future technology initiatives to support the efforts.

The survey has been translated into multiple languages and distributed at community hubs, community-based organizations and the Digital Inclusion Community Forum, which took place on July 26.

The forum provided a community-friendly space for Long Beach residents to learn more about the City’s digital inclusion efforts. During the forum, the TIC and City staff facilitated an open dialogue in which they co-developed solutions with residents that would address the digital divide and advance digital equity in Long Beach.

Residents can stay engaged and informed on social media by using the following hashtag: #LBdigitalinclusion.

Source: City of LB